# Getting Help

Try the following steps if you are having problems with SLURM:

1. See if the problem is addressed in the SLURM FAQ, SLURM Troubleshooting Guide or the slurm-dev mailing list archive (Hosted by www.gmane.org).
2. For run-time problems, try running the command or daemons in verbose mode (-v option), and see if additional information helps you resolve the problem.
3. Customers of companies providing commercial support for SLURM should contact their support staff.
4. Send a detailed description of the problem, the output from the command "scontrol show config", logs, back traces from any core files, etc. to slurm-dev@schedmd.com.

# Commercial Support

Several companies provide commercial support for SLURM including:

- Bull (with 3rd level support from SchedMD)
- Cray (with 3rd level support from SchedMD)
- SchedMD (direct 3rd level support for larger sites)
- Science + Computing (with 3rd level support from SchedMD)

Bright Computing Customers: Note that SchedMD does not now nor has it ever held a contract to provide Slurm support for Bright Computing or its customers. Not a single line of the canonical version of Slurm was written by Bright Computing. The only connection between Bright Computing and SchedMD is that both companies promote the use of Slurm.

Last modified 21 March 2013