# Getting Help

Try the following steps if you are having problems with SLURM:

1. See if the problem is addressed in the SLURM FAQ, SLURM Troubleshooting Guide or the slurm-dev mailing list archive (Hosted by www.gmane.org).
2. For run-time problems, try running the command or daemons in verbose mode (-v option), and see if additional information helps you resolve the problem.
3. Customers of companies providing commercial support for SLURM should contact their support staff.
4. Send a detailed description of the problem, the output from the command "scontrol show config", logs, back traces from any core files, etc. to slurm-dev@schedmd.com.

# Commercial Support

Several companies provide commercial support for SLURM including:

- Bull (with 3rd level support from SchedMD)
- Cray (with 3rd level support from SchedMD)
- SchedMD (direct 3rd level support for larger sites)
- Science + Computing (with 3rd level support from SchedMD)

Last modified 4 April 2013